25 January 2016. Monday 12:40 PMBased on the experience gained last year in connection with changes in the e-vignette system, and taking customer demands into consideration, National Toll Payment Services Plc decided to open a new customer service office in Budapest, in the South-Pest area. Opening the new office means that from now on, in a network covering the whole country, 18 customer service offices of NTPS will offer services to customers who want to purchase e-vignettes, pay road toll in the HU-GO system, or take care of issues that require them to personally visit an office.
Temporary service downtime at the Shell fuel stations on September 30, between midnight and 1:00 a.m.
29 September 2016. Thursday 07:11 AMAccording to the information of Shell Hungary Zrt., short interruptions can be expected in their online services on September 30, 2016, Friday, between midnight and 1:00 a.m. due to the maintenance of the satellite system. In this period, temporarily it will only be possible to purchase e-vignettes or HU-GO route tickets, or to top up balances at the Shell fuel stations periodically.
Temporary service outages to be expected due to planned system maintenance at OTP Bank ion 19 September 2016 between 02:00 a.m. and 06:00 a.m.
16 September 2016. Friday 08:32 AMAccording to the information provided by OTP Bank, due to a planned system maintenance the payment function will be temporarily unavailable on the websites ematrica.nemzetiutdij.hu and www.hu-go.hu of the NTPS on 19 September 2016, Monday, in the early hours.
16 September 2016. Friday 07:40 AMDue to network maintenance, the sale of road use authorizations will be completely unavailable on 18 September 2016 between 01:00 a.m. and 02:40 a.m.
Due to maintenance on 9 September early in the morning, it will not be possible to buy an e-vignette via text message for 2 hours
8 September 2016. Thursday 12:54 PMDue to maintenance on 9 September 2016 early in the morning in the period between noon until 6:00 a.m., a downtime of 2 hours can be expected in the Mobile purchase service.
Due to the planned maintenance of the card system of OTP Bank, a temporary downtime can be expected in connection with online payment services
2 September 2016. Friday 07:11 AMOn 3 September 2016, Saturday, between 1:00 a.m. and 5:00 a.m.
26 August 2016. Friday 01:04 PMBetween 1 am and 2.30 am on Sunday 28 August 2016
15 July 2016. Friday 11:26 AMBetween 1 am and 3 am on Saturday 23 July 2016
7 July 2016. Thursday 10:05 AMOn July 7, 2016 between 10:00 a.m. and 1:00 p.m
1 July 2016. Friday 09:18 AMDue to the development works of the e-vignette and the HU-GO e-toll sales systems of the National Toll Payment Services Plc., the system may run slower or temporarily shut down between 6:30 pm on 1 July 2016 and 8:30 am on 4 July 2016.
30 June 2016. Thursday 11:16 AMSummer has arrived and lots of people are on the road, many of whom do not otherwise use toll roads during the year at all. Due to holiday and transit traffic, motorways are significantly busier at this time of the year, so it is worth reviewing what you need to keep in mind when purchasing your vignettes to avoid incurring excess charges. The most important information can be summarised in two sentences: E-vignettes must be paid for before you enter the toll road section (it’s a practical move to do it before you begin your trip). Prior to making your payment, always check that the registration number, the country code, the category and the validity period of the vignette are correct.
16 June 2016. Thursday 02:22 PMDue to the development works of the HU-GO e-toll sales system of the National Toll Payment Services Plc, the system may run slower or temporarily shut down between 17 June 2016, 6:00 pm and 19 June 2016, 04:00 am.
27 May 2016. Friday 11:08 AMDue to planned maintenance the reseller and online e-vignette sales will be suspended on May 29, 2016, Sunday between 01:00 a.m. and 04:00 a.m.
23 May 2016. Monday 02:10 PMWe would like to inform our Clients that due to maintenance on May 23, 2016, Monday night between 11 p.m. and midnight, a shortage of maximum 15 minutes can be expected in the availability of the Call Center.
13 May 2016. Friday 11:32 AM
Outage in the National Mobile Payment System from 05.07.2016, 10:00 p.m. until 05.08.2016, 03:00 a.m.
6 May 2016. Friday 06:19 PMDue to planned maintenance works, purchases cannot be launched in the National Mobile Payment System from May 7, 2016, Saturday, 10:00 p.m. until May 8, Sunday, 03:00 a.m., so mobile parking, which is unified throughout the country, will not operate, and e-vignettes and HU-GO route tickets, which are related to motorway use and which can be purchased via mobile payment, will not be available.
23 March 2016. Wednesday 10:17 AM
22 December 2015. Tuesday 10:50 AMDear Customers, Our Customer Service Office opening hours during the holidays between 24 December 2015 and 1 January 2016 are as follows: