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The toll service directorate of the National Toll Payment Services Plc. (NTPS Plc.) operates a total of 19 customer service offices, which primarily perform standard customer service functions.

Please contact us with your e-vignette and e-toll related queries at our Call Center is available in Hungarian 24/7, in German on weekdays, and in English every day between 8:00 AM and 4:00 PM:+36 (36) 587-500.



Address Budaörs 2040, M1/M7 9. km right side (Budapest outbound), rest area (Garibaldi u. 1.), in the building of McDonald’s
GPS coordinates 47.45282, 18.95827
24 hours Call Center with Hungarian speaking operator +36 (36) 587-500
Call Center in German on weekdays, and in English every day between 8:00 AM 4:00 PM +36 (36) 587-500
Customer e-mail for e-vignette cases ugyfel@nemzetiutdij.hu
Customer e-mail for HU-GO cases ugyfel@hu-go.hu

Available services

E-vignette: e-vignette sale, foreign vignette sale, penalty administration, administration of incorrect registration number, registration number modification, replacement of lost control slip, other services


HU-GO: route ticket planning, sale, balance top-up, OBU sales, modifying customer data, issuing KAVOSZ certificate, submitting post-paid qualification request, acceptance and issue of petition related to agricultural discount

Opening hours

Monday: 07:00-19:00
Tuesday: 07:00-19:00
Wednesday: 07:00-19:00
Thursday: 07:00-19:00
Friday: 07:00-19:00
Sunday: 08:00-16:00
Saturday: 08:00-16:00