CUSTOMER SERVICES

The toll service directorate of the National Toll Payment Services PLC (NÚSZ Zrt.) operates a total of 18 customer service offices, which primarily perform standard customer service functions.

Please contact us with your e-vignette and e-toll related queries at Our Call Center is available in Hungarian 24/7, in German on weekdays, and in English every day between 8:00 AM and 4:00 PM:+36 (36) 587-500.

Budapest

Contacts

Address Budapest 1151, M3 Motorway 12. km right side (Budapest outbound), Szilas rest area
GPS coordinates 47.56528, 19.14654
24 hours Call Center with Hungarian speaking operator +36 (36) 587-500
Call Center in German on weekdays, and in English every day between 8:00 AM 4:00 PM +36 (36) 587-500
Customer e-mail for e-vignette cases ugyfel@nemzetiutdij.hu
Customer e-mail for HU-GO cases ugyfel@hu-go.hu

Available services

E-vignette: e-vignette sale, foreign vignette sale, penalty administration, administration of incorrect registration number, registration number modification, replacement of lost control slip, other services

 

HU-GO: route ticket planning, sale, balance top-up, OBU sales, modifying customer data, issuing KAVOSZ certificate, submitting post-paid qualification request, acceptance and issue of petition related to agricultural discount

Opening hours

Monday: 0:00-24:00
Tuesday: 0:00-24:00
Wednesday: 0:00-24:00
Thursday: 0:00-24:00
Friday: 0:00-24:00
Saturday: 0:00-24:00
Sunday: 0:00-24:00

South Pest

Contacts

Address Budapest 1182. , Üllői út 663.
GPS coordinates 47.433917, 19.203295
24 hours Call Center with Hungarian speaking operator +36 (36) 587-500
Call Center in German on weekdays, and in English every day between 8:00 AM 4:00 PM +36 (36) 587-500
Customer e-mail for e-vignette cases ugyfel@nemzetiutdij.hu
Customer e-mail for HU-GO cases ugyfel@hu-go.hu

Available services

E-vignette: e-vignette sale, foreign vignette sale, penalty administration, administration of incorrect registration number, registration number modification, replacement of lost control slip, other services

 

HU-GO: route ticket planning, sale, balance top-up, OBU sales, modifying customer data, issuing KAVOSZ certificate, submitting post-paid qualification request, acceptance and issue of petition related to agricultural discount

Opening hours

Monday: 10:00-18:00
Tuesday: 10:00-18:00
Wednesday: 10:00-18:00
Thursday: 10:00-18:00
Friday: 10:00-18:00
Saturday: closed
Sunday: closed