CUSTOMER SERVICES

The toll service directorate of the National Toll Payment Services Plc. (NTPS Plc.) operates a total of 19 customer service offices, which primarily perform standard customer service functions.

Please contact us with your e-vignette and e-toll related queries at our Call Center is available in Hungarian 24/7, in German on weekdays, and in English every day between 8:00 AM and 4:00 PM:+36 (36) 587-500.

Debrecen

Contacts

Address Debrecen 4028, Kassai út 27. (Behind the MOL petrol station)
GPS coordinates 47.54199, 21.64217
24 hours Call Center with Hungarian speaking operator +36 (36) 587-500
Call Center in German on weekdays, and in English every day between 8:00 AM 4:00 PM +36 (36) 587-500
Customer e-mail for e-vignette cases ugyfel@nemzetiutdij.hu
Customer e-mail for HU-GO cases ugyfel@hu-go.hu

Available services

E-vignette: sale of e-vignettes, sale of international vignettes, surcharge administration, e-vignette-related services

HU-GO: route ticket planning, sales, balance top-up, OBU sales, information regarding modification of customer data, issuance of KAVOSZ certificate, submission of post-paid qualification request, acceptance and issue of petition related to agricultural discount

Opening hours

Monday: 08:00-16:00
Tuesday: 08:00-16:00
Wednesday: 10:00-18:00
Thursday: 08:00-16:00
Friday: 08:00-16:00
Saturday: closed
Sunday: closed

Dunaújváros

Contacts

Address Dunaújváros 2400, Venyimi út 8/C.
GPS coordinates 46.97778, 18.92033
24 hours Call Center with Hungarian speaking operator +36 (36) 587-500
Call Center in German on weekdays, and in English every day between 8:00 AM 4:00 PM +36 (36) 587-500
Customer e-mail for e-vignette cases ugyfel@nemzetiutdij.hu
Customer e-mail for HU-GO cases ugyfel@hu-go.hu

Available services

E-vignette: sale of e-vignettes, sale of international vignettes, surcharge administration, e-vignette-related services

HU-GO: route ticket planning, sales, balance top-up, OBU sales, information regarding modification of customer data, issuance of KAVOSZ certificate, submission of post-paid qualification request, acceptance and issue of petition related to agricultural discount

Opening hours

Monday: 08:00-16:00
Tuesday: 08:00-16:00
Wednesday: 10:00-18:00
Thursday: 08:00-16:00
Friday: 08:00-16:00
Saturday: closed
Sunday: closed

Eszteregnye

Contacts

Address Eszteregnye 8882, Cerinkai út 1., Motorway engineering bureau
GPS coordinates 46.45612, 16.88196
24 hours Call Center with Hungarian speaking operator +36 (36) 587-500
Call Center in German on weekdays, and in English every day between 8:00 AM 4:00 PM +36 (36) 587-500
Customer e-mail for e-vignette cases ugyfel@nemzetiutdij.hu
Customer e-mail for HU-GO cases ugyfel@hu-go.hu

Available services

E-vignette: sale of e-vignettes, sale of international vignettes, surcharge administration, e-vignette-related services

HU-GO: route ticket planning, sales, balance top-up, OBU sales, information regarding modification of customer data, issuance of KAVOSZ certificate, submission of post-paid qualification request, acceptance and issue of petition related to agricultural discount

Opening hours

Monday: 08:00-16:00
Tuesday: 08:00-16:00
Wednesday: 10:00-18:00
Thursday: 08:00-16:00
Friday: 08:00-16:00
Saturday: closed
Sunday: closed

Gyöngyös

Contacts

Address Gyöngyös 3200, Angyal u. 2/1.
GPS coordinates 47.777361, 19.923933
24 hours Call Center with Hungarian speaking operator +36 (36) 587-500
Call Center in German on weekdays, and in English every day between 8:00 AM 4:00 PM +36 (36) 587-500
Customer e-mail for e-vignette cases ugyfel@nemzetiutdij.hu
Customer e-mail for HU-GO cases ugyfel@hu-go.hu

Available services

E-vignette: sale of e-vignettes, sale of international vignettes, surcharge administration, e-vignette-related services

HU-GO: route ticket planning, sales, balance top-up, OBU sales, information regarding modification of customer data, issuance of KAVOSZ certificate, submission of post-paid qualification request, acceptance and issue of petition related to agricultural discount

Opening hours

Monday: 08:00-16:00
Tuesday: 08:00-16:00
Wednesday: 10:00-18:00
Thursday: 08:00-16:00
Friday: 08:00-16:00
Saturday: closed
Sunday: closed

Lajosmizse

Contacts

Address Lajosmizse 6050, M5 Motorway 67. km right side (Budapest outbound), rest area
GPS coordinates 47.04219, 19.56377
24 hours Call Center with Hungarian speaking operator +36 (36) 587-500
Call Center in German on weekdays, and in English every day between 8:00 AM 4:00 PM +36 (36) 587-500
Customer e-mail for e-vignette cases ugyfel@nemzetiutdij.hu
Customer e-mail for HU-GO cases ugyfel@hu-go.hu

Available services

E-vignette: sale of e-vignettes, sale of international vignettes, surcharge administration, e-vignette-related services

HU-GO: route ticket planning, sales, balance top-up, OBU sales, information regarding modification of customer data, issuance of KAVOSZ certificate, submission of post-paid qualification request, acceptance and issue of petition related to agricultural discount

Opening hours

Monday: 08:00-16:00
Tuesday: 08:00-16:00
Wednesday: 10:00-18:00
Thursday: 08:00-16:00
Friday: 08:00-16:00
Saturday: closed
Sunday: closed