CUSTOMER SERVICES

The toll service directorate of the National Toll Payment Services Plc. (NTPS Plc.) operates a total of 19 customer service offices, which primarily perform standard customer service functions.

Please contact us with your e-vignette and e-toll related queries at our Call Center is available in Hungarian 24/7, in German on weekdays, and in English every day between 8:00 AM and 4:00 PM:+36 (36) 587-500.

Lébény

Contacts

Address Lébény 9155, M1 142. Km left side (Budapest inbound), Motorway engineering bureau
GPS coordinates 47.75138, 17.41256
24 hours Call Center with Hungarian speaking operator +36 (36) 587-500
Call Center in German on weekdays, and in English every day between 8:00 AM 4:00 PM +36 (36) 587-500
Customer e-mail for e-vignette cases ugyfel@nemzetiutdij.hu
Customer e-mail for HU-GO cases ugyfel@hu-go.hu

Available services

E-vignette: sale of e-vignettes, sale of international vignettes, surcharge administration, e-vignette-related services

HU-GO: route ticket planning, sales, balance top-up, OBU sales, information regarding modification of customer data, issuance of KAVOSZ certificate, submission of post-paid qualification request, acceptance and issue of petition related to agricultural discount

Opening hours

Monday: 08:00-16:00
Tuesday: 08:00-16:00
Wednesday: 10:00-18:00
Thursday: 08:00-16:00
Friday: 08:00-16:00
Saturday: closed
Sunday: closed

Miskolc

Contacts

Address Miskolc 3516, Pesti út 88-96. (Sever Center)
GPS coordinates 48.05554, 20.79754
24 hours Call Center with Hungarian speaking operator +36 (36) 587-500
Call Center in German on weekdays, and in English every day between 8:00 AM 4:00 PM +36 (36) 587-500
Customer e-mail for e-vignette cases ugyfel@nemzetiutdij.hu
Customer e-mail for HU-GO cases ugyfel@hu-go.hu

Available services

E-vignette: sale of e-vignettes, sale of international vignettes, surcharge administration, e-vignette-related services

HU-GO: route ticket planning, sales, balance top-up, OBU sales, information regarding modification of customer data, issuance of KAVOSZ certificate, submission of post-paid qualification request, acceptance and issue of petition related to agricultural discount

Opening hours

Monday: 08:00-16:00
Tuesday: 08:00-16:00
Wednesday: 10:00-18:00
Thursday: 08:00-16:00
Friday: 08:00-16:00
Saturday: closed
Sunday: closed

Nyíregyháza

Contacts

Address Nyíregyháza 4405, Debreceni út 256.
GPS coordinates 47.92114, 21.71937
24 hours Call Center with Hungarian speaking operator +36 (36) 587-500
Call Center in German on weekdays, and in English every day between 8:00 AM 4:00 PM +36 (36) 587-500
Customer e-mail for e-vignette cases ugyfel@nemzetiutdij.hu
Customer e-mail for HU-GO cases ugyfel@hu-go.hu

Available services

E-vignette: sale of e-vignettes, sale of international vignettes, surcharge administration, e-vignette-related services

HU-GO: route ticket planning, sales, balance top-up, OBU sales, information regarding modification of customer data, issuance of KAVOSZ certificate, submission of post-paid qualification request, acceptance and issue of petition related to agricultural discount

Opening hours

Monday: 08:00-16:00
Tuesday: 08:00-16:00
Wednesday: 10:00-18:00
Thursday: 08:00-16:00
Friday: 08:00-16:00
Saturday: closed
Sunday: closed

Pécs

Contacts

Address Pécs 7630, Mohácsi út 16.
GPS coordinates 46.07682, 18.26359
24 hours Call Center with Hungarian speaking operator +36 (36) 587-500
Call Center in German on weekdays, and in English every day between 8:00 AM 4:00 PM +36 (36) 587-500
Customer e-mail for e-vignette cases ugyfel@nemzetiutdij.hu
Customer e-mail for HU-GO cases ugyfel@hu-go.hu

Available services

E-vignette: sale of e-vignettes, sale of international vignettes, surcharge administration, e-vignette-related services

HU-GO: route ticket planning, sales, balance top-up, OBU sales, information regarding modification of customer data, issuance of KAVOSZ certificate, submission of post-paid qualification request, acceptance and issue of petition related to agricultural discount

Opening hours

Monday: 08:00-16:00
Tuesday: 08:00-16:00
Wednesday: 10:00-18:00
Thursday: 08:00-16:00
Friday: 08:00-16:00
Saturday: closed
Sunday: closed

Szeged

Contacts

Address Szeged 6722, Honvéd tér 7. (Entrance is at the side of the Honvéd Square Car Park, as approached from Zászló street.)
GPS coordinates 46.248288, 20.144082
24 hours Call Center with Hungarian speaking operator +36 (36) 587-500
Call Center in German on weekdays, and in English every day between 8:00 AM 4:00 PM +36 (36) 587-500
Customer e-mail for e-vignette cases ugyfel@nemzetiutdij.hu
Customer e-mail for HU-GO cases ugyfel@hu-go.hu

Available services

E-vignette: sale of e-vignettes, sale of international vignettes, surcharge administration, e-vignette-related services

HU-GO: route ticket planning, sales, balance top-up, OBU sales, information regarding modification of customer data, issuance of KAVOSZ certificate, submission of post-paid qualification request, acceptance and issue of petition related to agricultural discount

Opening hours

Monday: 08:00-16:00
Tuesday: 08:00-16:00
Wednesday: 10:00-18:00
Thursday: 08:00-16:00
Friday: 08:00-16:00
Saturday: closed
Sunday: closed