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CUSTOMER SERVICES

The toll service directorate of the National Toll Payment Services Plc. (NTPS Plc.) operates a total of 19 customer service offices, which primarily perform standard customer service functions.

Please contact us with your e-vignette and e-toll related queries at our Call Center is available in Hungarian 24/7, in German on weekdays, and in English every day between 8:00 AM and 4:00 PM:+36 (36) 587-500.

Székesfehérvár

Contacts

Address Székesfehérvár 8000, Berényi út 13.
GPS coordinates 47.200306, 18.421092
24 hours Call Center with Hungarian speaking operator +36 (36) 587-500
Call Center in German on weekdays, and in English every day between 8:00 AM 4:00 PM +36 (36) 587-500
Customer e-mail for e-vignette cases ugyfel@nemzetiutdij.hu
Customer e-mail for HU-GO cases ugyfel@hu-go.hu

Available services

E-vignette: sale of e-vignettes, sale of international vignettes, surcharge administration, e-vignette-related services

HU-GO: route ticket planning, sales, balance top-up, OBU sales, information regarding modification of customer data, issuance of KAVOSZ certificate, submission of post-paid qualification request, acceptance and issue of petition related to agricultural discount

Opening hours

Monday: 08:00-16:00
Tuesday: 08:00-16:00
Wednesday: 10:00-18:00
Thursday: 08:00-16:00
Friday: 08:00-16:00
Saturday: closed
Sunday: closed

Szolnok

Contacts

Address Szolnok 5000, Abonyi út. ( Next to Tesco )
GPS coordinates 47.17629, 20.16435
24 hours Call Center with Hungarian speaking operator +36 (36) 587-500
Call Center in German on weekdays, and in English every day between 8:00 AM 4:00 PM +36 (36) 587-500
Customer e-mail for e-vignette cases ugyfel@nemzetiutdij.hu
Customer e-mail for HU-GO cases ugyfel@hu-go.hu

Available services

E-vignette: sale of e-vignettes, sale of international vignettes, surcharge administration, e-vignette-related services

HU-GO: route ticket planning, sales, balance top-up, OBU sales, information regarding modification of customer data, issuance of KAVOSZ certificate, submission of post-paid qualification request, acceptance and issue of petition related to agricultural discount

Opening hours

Monday: 08:00-16:00
Tuesday: 08:00-16:00
Wednesday: 10:00-18:00
Thursday: 08:00-16:00
Friday: 08:00-16:00
Saturday: closed
Sunday: closed

Szombathely

Contacts

Address Szombathely 9700, Körmendi út 100. (When arriving by car, please enter from Rába street)
GPS coordinates 47.20743, 16.61617
24 hours Call Center with Hungarian speaking operator +36(36) 587-500
Call Center in German on weekdays, and in English every day between 8:00 AM 4:00 PM +36(36) 587-500
Customer e-mail for e-vignette cases ugyfel@nemzetiutdij.hu
Customer e-mail for HU-GO cases ugyfel@hu-go.hu

Available services

E-vignette: sale of e-vignettes, sale of international vignettes, surcharge administration, e-vignette-related services

HU-GO: route ticket planning, sales, balance top-up, OBU sales, information regarding modification of customer data, issuance of KAVOSZ certificate, submission of post-paid qualification request, acceptance and issue of petition related to agricultural discount

Opening hours

Monday: 08:00-16:00
Tuesday: 08:00-16:00
Wednesday: 10:00-18:00
Thursday: 08:00-16:00
Friday: 08:00-16:00
Saturday: closed
Sunday: closed

Veszprém

Contacts

Address Veszprém 8200, Budapest út 89.
GPS coordinates 47.09819, 17.92747
24 hours Call Center with Hungarian speaking operator +36 (36) 587-500
Call Center in German on weekdays, and in English every day between 8:00 AM 4:00 PM +36 (36) 587-500
Customer e-mail for e-vignette cases ugyfel@nemzetiutdij.hu
Customer e-mail for HU-GO cases ugyfel@hu-go.hu

Available services

E-vignette: sale of e-vignettes, sale of international vignettes, surcharge administration, e-vignette-related services

HU-GO: route ticket planning, sales, balance top-up, OBU sales, information regarding modification of customer data, issuance of KAVOSZ certificate, submission of post-paid qualification request, acceptance and issue of petition related to agricultural discount

Opening hours

Monday: 08:00-16:00
Tuesday: 08:00-16:00
Wednesday: 10:00-18:00
Thursday: 08:00-16:00
Friday: 08:00-16:00
Saturday: closed
Sunday: closed